A Product Manager and Software Engineer who loves solving complex problems through technology.
I’m a Certified Product Owner, Product Manager, and Data Enthusiast with a passion for solving complex problems through technology and data-driven decision-making.
With 5 years of experience across product strategy, software development, and analytics, I’ve helped businesses optimize workflows, enhance user experiences, and build scalable systems in e-commerce, finance, and logistics.
Currently, I’m pursuing my Master’s in Engineering Management at UNC Charlotte, focusing on Total Quality Management, Product Strategy, Supply Chain, and Agile Methodologies.
My career has been an exciting mix of tech, business, and innovation, allowing me to work on MVP development, AI-driven solutions, system scalability, and real-time process optimizations.
B.Tech in Computer Science
2014 – 2018Software Engineer
2018 – 2019Senior Systems Engineer
2019 – 2022Associate Product Manager
2022 – 2023Master's in Engg. Mgmt
2023 – 2025Graduate Teaching Assistant
2024 – PresentGPA: 3.9 | Specializing in Product Strategy, Supply Chain, and Agile.
GPA: 4.0 | Focused on AI, ML, and Software Development.
At Cognizant, I led the end-to-end product lifecycle for AI-powered Virtual Assistants at eBay and Verizon, enhancing NLP automation.
During my time at Infosys, I developed REST APIs and microservices, improving system scalability using Kafka, SQL, and HBase for GSTR tax processing.
At DXC Technology, I conducted in-depth market research for P&G, delivering insights that refined packaging strategies and strengthened consumer positioning.
Supporting graduate and undergraduate students by teaching Engineering Decision Analysis and Production Control Systems. Passionate about helping students grasp core concepts and apply them in real-world scenarios.
📌 Assisting in teaching Risk & Decision Analysis and Production Control Systems.
🎯 Facilitating student engagement by guiding assignments and projects.
📖 Developing instructional materials to support course objectives.
💡 Conducting office hours to support student learning and address queries.
Partnered with Dr. Pooja Priyadarshini Sudarsanam to conceptualize, design, and build a custom software solution for SP Dental Care tailored for streamlining clinic operations and improving patient engagement in a dental practice setting. Our collaboration was grounded in mutual strengths: she provided deep domain expertise and operational insights, while I brought technical proficiency and product vision. Together, we identified core pain points in appointment scheduling, patient tracking, and membership differentiation, and transformed them into a user-friendly digital experience. 🔧 My contributions included: Leading the end-to-end product development lifecycle, from requirements gathering to MVP planning and feature roadmap definition. Engineering a seamless web-based platform that enabled patients to: 📅 Self-schedule appointments online 📈 Track their visit history and upcoming consultations 🌟 Access custom experiences based on their premium or regular membership tier I contributed across the product lifecycle — from MVP planning and technical architecture to feature implementation and deployment — showcasing a balanced blend of product ownership and engineering execution.
To extend the app’s impact, I facilitated its transition to another clinic, where it was later adapted to new requirements.
Finding balance through yoga, mindfulness, and companionship. Wellness is not just about movement but also about the joy of being present, whether on the yoga mat or spending time with a furry friend. I embrace self-care as a way to enhance creativity, focus, and happiness in life.
sshivannasneha@gmail.com
+13097135640
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